At p977, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the p977 platform, how we use it, who we share it with, and what rights you have over your own information. Whether you are based in Karachi, Lahore, Islamabad, or anywhere else in Pakistan, your data is handled with the same commitment to transparency and security.
These principles shape every decision p977 makes about your personal data — from the moment you register to the moment you close your account.
p977 will always be upfront about what data we collect and why. You will never find hidden data collection practices or undisclosed third-party sharing arrangements in our systems.
We collect only the personal data that is strictly necessary for the purpose at hand. If p977 does not need a piece of information to operate your account or comply with regulations, we do not ask for it.
All data stored by p977 is protected using industry-standard encryption, access controls, and regular security audits. Your financial data, KYC documents, and account credentials are never stored in plain text.
You have meaningful rights over your personal data at p977. You can access, correct, export, or request deletion of your information at any time by contacting our support team.
p977 does not hold on to your data indefinitely. We maintain clear retention schedules tied to legal obligations and operational necessity — once those windows close, data is securely deleted or anonymised.
Our privacy practices are built with Pakistani players in mind. Payment data from JazzCash, EasyPaisa, HBL, and UBL transactions is handled with the same rigour as any other sensitive personal information on the platform.
Please read this Privacy Policy carefully. By registering a p977 account or continuing to use the p977 platform, you confirm that you have read and understood how your personal data is collected, used, and protected. If you have any questions, contact us at support at p977.org before proceeding.
p977 is an internationally licensed online casino and sports betting platform accessible at https://p977.org. We are the data controller responsible for the personal information collected through the p977 platform. When this Privacy Policy refers to "p977", "we", "us" or "our", it refers to the operating entity behind the p977 platform and its licensed services.
Our platform is specifically designed to serve English-speaking players across Pakistan, including users in major cities such as Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad. We operate under an international gaming licence and are committed to meeting the data protection standards required under that licence as a minimum baseline.
For all privacy-related enquiries, you can reach our Data Protection contact at: support at p977.org
p977 collects personal data in the following categories. We collect only what is necessary for the specified purposes:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport copy | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, phone number, city of residence | Account communications, support, responsible gaming outreach |
| Financial Data | JazzCash / EasyPaisa account IDs, bank account details (HBL, UBL, Meezan Bank), transaction history in PKR | Processing deposits and withdrawals, anti-money-laundering compliance |
| Technical Data | IP address, browser type, device ID, operating system | Fraud prevention, geo-compliance, platform security |
| Usage Data | Pages visited, games played, bet history, session duration | Platform improvement, personalisation, responsible gaming monitoring |
| Marketing Data | Communication preferences, promotional opt-ins | Sending relevant offers and promotions where consent is given |
| KYC Documents | Government-issued photo ID, proof of address, source of funds documentation | Identity verification, regulatory compliance, withdrawal processing |
p977 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless a specific regulatory requirement or responsible gaming obligation demands it, in which case explicit consent will be sought separately.
p977 collects your personal data through the following methods:
When you register a p977 account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you provide data to us directly. This is the primary source of identity, contact, and financial data we hold about you.
As you interact with the p977 platform, we automatically collect technical and usage data using server logs, cookies, pixel tags, and similar technologies. This helps us detect fraud, maintain platform security, and improve the player experience. Please refer to Section 7 for full details of our cookie practices.
In limited circumstances, p977 may receive data about you from third-party sources, including:
p977 processes your personal data only where a valid legal basis exists. The applicable legal bases are:
p977 uses your personal data exclusively for the purposes described in this Privacy Policy. We do not sell your personal data to third parties for their own marketing or commercial purposes under any circumstances.
The specific ways in which p977 uses your personal data include:
p977 does not sell, rent, or trade your personal data. We share your data only in the following limited and controlled circumstances:
p977 works with carefully selected third-party service providers who process data on our behalf under strict data processing agreements. These include KYC verification providers, payment processors, fraud detection platforms, cloud infrastructure providers, and customer support tools. Each provider is contractually bound to process your data only for the purposes we specify and to maintain appropriate security standards.
p977 may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, court order, or our licensing obligations. In such cases, we disclose only the minimum data necessary and will notify you where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of the p977 business, your personal data may be transferred to the successor entity. You will be notified of any such transfer and of any resulting changes to this Privacy Policy before they take effect.
In any other situation not described above, p977 will obtain your explicit consent before sharing your personal data with any third party.
p977 uses cookies and similar tracking technologies on the platform to enhance your experience, maintain session security, and gather analytics data. The cookies we use fall into the following categories:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain parts of the p977 platform. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
p977 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and licensing obligations. Our general retention guidelines are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory / AML obligation |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory / AML obligation |
| Financial Transaction Records | 7 years from transaction date | Financial regulation compliance |
| Bet History & Gaming Records | 5 years from date of activity | Licence condition / dispute resolution |
| Support Communications | 3 years from last interaction | Legitimate interest / complaint handling |
| Marketing Preferences | Until consent is withdrawn or account closed | Consent |
| Technical / Log Data | 13 months from collection | Security and fraud detection |
Once a retention period expires, p977 will securely delete or anonymise the relevant data in accordance with our internal data destruction procedures. Anonymised data that can no longer be linked to an individual may be retained indefinitely for statistical and research purposes.
As a p977 player, you have the following rights in relation to your personal data. p977 will respond to all valid requests within 30 days of receipt:
To exercise any of these rights, contact p977 support at support at p977.org. We may need to verify your identity before processing the request. Requests are handled free of charge in most circumstances; however, p977 reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
p977 employs a layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No transmission over the internet is 100% secure, but we maintain industry-leading controls to minimise risk at every layer of our platform.
The specific security measures p977 implements include:
As an internationally operated platform, p977 may transfer your personal data to servers and service providers located outside Pakistan. Where such transfers occur, p977 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding the protections described in this Privacy Policy.
Safeguards used for international transfers include contractual clauses that bind the recipient to appropriate data protection obligations, and selection of service providers who are certified under recognised international security and privacy frameworks.
Where you would like more information about the specific safeguards applied to any international data transfer involving your personal data, please contact us at support at p977.org.
21+ Only. The p977 platform is strictly restricted to individuals aged 21 and above. p977 does not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has created an account or provided personal data, we will immediately close the account, delete the data, and, where applicable, return any deposited funds.
Parents and guardians are strongly encouraged to make use of parental control software to prevent underage access to online gaming and gambling platforms. If you believe a minor has accessed the p977 platform using your details or otherwise, please contact us immediately at support at p977.org.
The p977 platform does not contain links to third-party websites or services for general browsing purposes. However, in the course of processing payments, verifying identity, or delivering customer support, p977 integrates with third-party service providers as described in Section 6.
Each third-party provider integrated into the p977 platform operates under its own privacy policy. While p977 selects its partners carefully and contractually obliges them to protect your data, p977 is not responsible for the privacy practices of those third-party entities once data has been transmitted to them for the specified processing purpose.
p977 does not embed social media plugins, third-party advertising networks, or external analytics tools that would transmit your browsing data to parties outside the p977 ecosystem without your knowledge.
14.1 p977 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable regulations, or platform features. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.
14.2 Where changes are material — meaning they significantly affect the way p977 processes your personal data or the rights available to you — we will notify you via email or a prominent in-platform notification at least 14 days before the changes take effect.
14.3 Your continued use of the p977 platform after any Privacy Policy update constitutes acceptance of the revised policy. If you do not agree with any changes, you should cease using the platform and contact us to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how p977 has handled your personal data, please contact us using the details below.
p977 Data Protection Contact
Email: support at p977.org
Response target: Within 5 business days for privacy-related queries
Availability: 24 hours a day, 7 days a week
p977 is committed to resolving all privacy complaints fairly and promptly through our internal process. If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the relevant data protection authority or dispute resolution body designated under our operating licence. Details of the applicable body are available upon written request.
Have questions about how p977 handles your personal information? Our support team is available around the clock. You can also explore our full set of player policies or log in to manage your account privacy settings directly.